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Overview¶

EIQ platform is an Intelligent Business Automation Platform is a platform with multiple features that enables enterprises to accelerate intelligent automation through Platform-enabled intelligent apps that leverage existing technologies within an organization. The is designed to democratize application development for both citizens and power users.

It enables organizations to launch end-to-end digital native solutions by bringing together AI process automation and intelligent data processing in a robust low-code, no-code development environment. Through cognitive automation and process modernization, it identifies existing digital hooks that can benefit from Intelligent automation. It provides a single platform to design, run, and manage workflows across different systems and departments.

The eiq360.ai SaaS offering combines automation, data processing, and AI capabilities to handle complex business operations. It focuses on improving efficiency, reducing manual work, and enabling processes to adapt over time.

Purpose¶

The purpose of the documentation portal is to provide guidance on how to use and work with the EIQ Platform. It covers information about the Platform features, entities, and step-by-step procedures for handling the various functionalities.

Intended Users¶

The intended users are supposed to understand the basic concept of different workflows that are managing the business organization.

The primary audiance include:
- Business users who want to automate daily processes
- Developers and technical users working on integrations
- Operations and process teams managing workflows
- Administrators responsible for platform setup and governance

The platform supports low-code/no-code usage, so both technical and non-technical users can work with it.

Roles for developer

The developer-based user capabilities defined in this documentaion is targeted for an organization administrator-level user (Platform administrator or application developer) who has all the privileges/permission for the Platform.

Key features / capabilities¶

  • End-to-end process automation
    Automate complete workflows across systems and departments.

  • AI-powered decision making
    Use AI to analyze data and support process decisions.

  • Low-code / no-code development
    Build workflows using visual tools with minimal coding.

  • System integration
    Connect with multiple applications, APIs, and data sources.

  • Real-time monitoring and analytics
    Track performance and improve processes using insights.

  • Scalable architecture
    Start small and expand automation across the organization.

  • Cross-industry support
    Applicable across domains like healthcare, banking, insurance, and more.